The project is a platform developed to meet the changing needs of customer behavior with new working conditions, especially in the context of the Covid-19 pandemic. It provides automatic call forwarding and smart call management features, brings a convenient and efficient experience for users.
With the mission of supporting online sales, the birth of the system has helped conduct transactions via web or mobile applications for SFA customers, allowing comfortable and easy communication whether users are working from home or on the go. This is the ideal solution for businesses that want to maintain efficient and flexible working operations, not limited by geographical location.
Differences
Fast speed
Users receive call forwarding notifications at a fast speed
Call quality
Using switching methods, providing clear and stable call quality,…
Multi-platform
IBesides landlines, users can also choose to forward calls to smartphones, computers, etc.
High security
Secured only by NTT Group
Tools & Technologies
Django
ReactJS
TypeScript
Docker
Jenkins
Amazon Connect
AWS
Register & login
- Display full items that need to collect information from users
- Display full functions allowing users to experience after the user logs in successfully
Use features
- Users can integrate and use a series of outstanding features such as: automatically arrange calls, minimize unnecessary calls, make group calls, 3-step call forwarding, interactive voice reply (IVR),…
- Feel free to switch settings with convenient functions such as: recording incoming and outgoing calls, creating answering machine settings
Support system
- Display in a location that users can easily see
- Answer users’ questions with available detailed questions
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DetailContact us
No matter how small your concern may be, feel free to reach out.
Fabbi’s team of professionals will work closely with you to provide the best solutions and shape a better future together.
+84 24 6259 3637
sales@fabbi.com.vn